Dear Dr. Charlton; Thank you for your help on Sunday – it is much appreciated!J. Luter,
Best Opthamologist Around
Huge Thank you!
Dr. Charlton; I wouldn’t feel right if I didn’t write and thank you and your nurse for taking time out of your busy schedule a few weeks ago to remedy a faulty pair of prescription lenses that I ordered from Walmart but did not fit my eyes. They had not centered the lenses with my eyes, as you had discovered, and as a result they were able to remedy and make me a new pair of glasses. Thank you again for your expert service and the good customer care that you and Rocky Mountain Eyecare have always given me. Thank you very much!Anonymous,
Dr. Peterson and Dr. Howells are great doctors. We had a hard time finding a prescription for my daughter’s glasses with the first doctor we visited but Dr. Peterson quickly found exactly what she needed. My daughter has had her glasses for two years now and is doing great. The staff and doctors are great with kids. They know how to make my daughter feel comfortable and take the time to answer any questions I have in a professional and kind manner. So happy to have found great eye doctors.G. Smith,
I took my 21 month old son to see Dr. Petersen and he was absolutely fantastic. I was really hesitant to take him to this appointment due to my son being so young, but Patti, Ryan, and Dr. Petersen all eased my nerves. All 3 of them were so amazing with him and gained his trust quickly. I am happy that we were referred to Dr. Petersen. The front office ladies were also very kind and informative.
I have read reviews about their billing practices. I work in a physician's office myself and I can confidently say that these issues were likely due to a fluke insurance issue or the patient not knowing their own insurance plan. The front office girls at Dr. Petersen's office were extremely helpful and knowledgeable regarding my insurance. I also know that when I go to an office that I have to pay my co-pay AND that I am responsible for the full amount if my insurance decides not to pay.K. Winkley,